To be useful in supporting others as a leader one must develop an ability to figure out the relevant self-interest of the other person. To be able to do this I must be intimately aware of what drives my own self-interest. For instance, if I challenge myself to find a way to sensitize school leaders to an improved way of working the first thing I ask myself is: what does it mean for me to be sensitive to this goal? In what way am I perceptive? If I knew what it means to be self-aware, maybe I can work better with others.
From my experience I can say I have not encountered very many people who have no sensitivity. I have, however encountered some where there isn’t necessarily the dedication to improving practice. The issue then becomes how to stimulate their interest in improving practice. This is where understanding self-interest comes into play.
People tend to teach or lead others as they were taught or lead themselves. By trying to understand what it is that gets in their way of exploring how to improve their practice: fear of failure, desire to be perfect, (and none of us are ever going to become perfect), worries about lack of time, laziness –all things which are part of who we all are, I can then try to determine what is in their best interest to improve practice.
In each case I will ask myself: what is in their best interest? Do they prefer to be complacent than to improve practice? If that’s the case, I can’t do anything as a leader and I have to become a manager. But if there is a slight anxiety in them: that they are wasting their time, that the children are wasting their time, that they spend too much time on a particular issue, etc. I can make them wonder for a minute, “Maybe there is a different way of looking at this issue.”
When they are in that state they are vulnerable to ideas. Ideas which they are compelled to (and should) test before they adopt. It is in their self-interest to become more efficient, successful, personally engaged. Self-interest is the greatest lever for all people. If you don’t work with the self-interest of people, you won’t get anywhere. This practice is as important for a teacher, school principal or district leader.
Some people may think that to work in this manner is disrespectful to the other individual. Some may perceive it to be manipulative or demeaning. It doesn’t have to be. By being sincerely concerned with the interests, goals and dreams of others much leeway is given in the conversations around improving practice.
In order to maintain the dignity and respect of all involved it is important to fully comprehend the paradoxical statement that as humans, we are complete and incomplete at the same time. If we do not recognize that people are complete as they are, we treat them as a means to an end. This, I believe, is disrespectful. To not engage in purposeful, meaningful discussion treats people as incapable of evolving their practice. This too is disrespectful. The challenge is determining where the line is to direct rather than support and engage in discourse.
My goal is to build the capacity of the principals I work with to be independent, resourceful and competent leaders. Being too directive does the opposite. It undermines their confidence and steals their desire to creatively approach the challenges of their work.
In all cases other than what would be determined as illegal, immoral, or severely embarrassing to the Board, it is important to encourage open and vigorous debate over which action to take, and then grant the principal the prerogative to make the decision. I try to develop a relationship with the principal that if the consequences of their decision are negative, they are confident that I will be there in a non-judgmental way to help determine the next steps.
The biggest personal challenge I have in working this way is to monitor my tendency to want to insert my ego into my practice. As a successful teacher, vice-principal and principal I have a record of finding creative solutions to interesting problems. I enjoy coming up with creative solutions. It is important that I do not jump into a particular school’s issue and come up with their solution. I should not do the work of the principal. It is not about me! To help me monitor this tendency I continually run things by a close group of colleagues to ensure that I do not impose my “enthusiasm” on others.
By imposing my enthusiasm, indignation, or way of thinking about a certain issue onto those I work with, I rob the person of making the effort to truly “own” their own solution. It is my goal, through calm, purposeful and patient interaction to find ways to increase the courage, confidence and optimism of the people with whom I work. It is their courage that gives them the energy to continue to seek positive solutions to the most difficult situations. It is their confidence that allows them to believe that they make a difference. It is their optimism that tells them that the difference they make will eventually turn out for good. If all works according to plan, it is these three attributes maximized in those I supervise that may make my work, at some point, redundant.